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SRI POOJA HOMAM
Refund Policy
Last updated: April 23, 2026
1. Subscription Refunds
Subscriptions purchased through Google Play Store or Apple App Store are subject to the respective platform's refund policies: • Google Play Store: You may be eligible for a refund within 48 hours of purchase. Visit https://play.google.com/store/account/subscriptions to cancel or request a refund. • Apple App Store: Refund requests must be submitted to Apple at https://reportaproblem.apple.com. Apple handles all iOS refunds per their guidelines. Aatreya Infotech does not directly process refunds for in-app purchases made through store platforms.
2. Pooja & Homam Booking Cancellations
• Cancellations made more than 48 hours before the scheduled pooja: Full refund. • Cancellations made 24–48 hours before: 50% refund. • Cancellations made less than 24 hours before or no-shows: No refund. To cancel a booking, go to My Bookings → select the booking → Cancel.
3. Temple-Cancelled Poojas
If a pooja or homam is cancelled by the temple, you will receive a full refund within 5–7 business days to the original payment method.
4. Live Stream Access
Refunds are not available for live stream access once the stream has commenced. If you experience a technical issue on our end preventing access, please contact support within 24 hours for a courtesy credit.
5. How to Request a Refund (Bookings)
Email: refunds@aatreya.org Include: your registered mobile number, booking ID, and reason for the refund. We aim to respond within 2 business days.
6. Contact Us
Aatreya Infotech Email: refunds@aatreya.org Support: support@aatreya.org Website: https://sri.aatreya.org
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